| Q: |
Is
there Express Shipping available? |
| A: |
Yes,
it is available on most items. Please return to the home page and
click on "How To Place An Order" for that information.
|
| Q: |
What
is the return policy on personalized or monogrammed items? |
| A: |
Personalized
items are not returnable.
|
| Q: |
When
is my credit card charged for the order? |
| A: |
On
personalized orders, perishable items or special order items, your
credit card is processed upon receipt of your order. On back orders,
your credit card will not be charged until your order ships.
|
| Q: |
What
are my letter style options for monogramming? |
| A: |
All
leather goods are three initial monograms, unless specifically
stated otherwise in the item description. Monograms can be with OR
without periods. ONLY block letters are used on leather. All luggage
is monogrammed with three initials, block lettering and NO periods.
|